UPGRADE

Business systems · a division of HLLMR Ventures LLC

Your business deserves more than a website.

Connected websites and operational software for owner-run service businesses. The intake, scheduling, quoting, records and paperwork that now live in five apps and a filing cabinet, built into one system and kept running.

Azure, a chevron Argent

Who it's for

Independent operators

Trades, shops and local service businesses run by their owners, where the work happens on paper forms, across apps that don't talk to each other, and behind a website that doesn't bring work in. Nobody's job is administration, so it takes the evenings.

Services

Four kinds of work

Most engagements start with an assessment. Prices are quoted per engagement, after it.

  1. Assess

    A paid look at how work moves through your business today: the forms, the apps you pay for, where the hours go. You get a written, scoped recommendation.

  2. Build

    Websites, customer portals and the applications behind them, built around how you actually work, in pieces you can see working.

  3. Connect

    Intake, customers, appointments, jobs, documents and notifications joined into one system, so nothing is typed twice.

  4. Operate

    Hosting, monitoring, updates, fixes and backups that have been restored, not just taken. Scope and response times are written into the agreement.

How it works

Six steps, in order

  1. 01

    Discover

    What you need, what exists today, and what done means to you.

  2. 02

    Scope

    Intent, limits, acceptance tests and the rollback plan, agreed before work starts.

  3. 03

    Build

    Small pieces, each shown working before the next begins.

  4. 04

    Verify

    Tested against what was agreed, with the results written down.

  5. 05

    Deploy

    Released so it can be rolled back, and the rollback is tried first.

  6. 06

    Maintain

    Kept running and improved on the terms you chose.

Ownership

Who owns what we build

Decided before work starts, and written into the agreement.

You own it

The source code and the data are yours. Any components HLLMR brought with it are named in the agreement, along with what you may do with them.

We run it for you

You subscribe to a system HLLMR owns and operates. How you export your data, and how you leave, are written down before you start.

Our own work

Judge us by what we run

Client work is just starting, so here is our own, labelled as ours. Silo is a released desktop app with its own API. The self-hosted stack runs the company's mail, files and recovery, and every backup on it has been restored. This site is released the same way we would release yours: checked file by file, with a rollback tried before it goes live.

Tell us how your business works today.

A few lines are enough: what the business does, where the time goes, and what you would change first. A person reads every message.

Request an assessment

d@hllmr.com · subject "Upgrade enquiry"